Due to variations in inventory status, we may split a single order into multiple shipments. If there is stock on hand in the warehouse, items will be picked, packed and shipped within 3 business days and will ship together. If the item is set up as a print-on-demand title, it will print and ship separately within 5 business days. When you purchase a MEAP Combo, you have pre-ordered the print book, which will ship when the final book is published. From time to time, a title may be temporarily backordered while a reprint or inventory transfer is in progress, in which case we will ship the rest of the order immediately and the backordered item when it is available to ship. A shipping notification is sent for each package sent from a split order. Customers are not charged extra shipping fees when Manning splits an order into multiple shipments.
We will issue refunds minus shipping fee for print books returned to us within 30 days of purchase for any reason. Books returned for improper addresses can be reshipped upon request, but may be subject to additional shipping fees.
If your book has a physical defect—bad binding, missing pages, or other similar manufacturing problems—please contact support@manning.com and we'll replace it with a new copy. We may ask you to return the defective copy for inspection.